The Samsung Galaxy A52s 5G is undoubtedly a flagship-grade smartphone with powerful performance, thanks to its Snapdragon 778G processor. Similar to the Galaxy A52/A72, Samsung promised 3 major Android updates for the Galaxy A52S 5G, however, the manager of its UK Twitter account only confirmed 4 updates, which are not valid.
Twitter user John Crawford shared information that his Galaxy A52S smartphone has received the August 2022 security patch to praise Samsung’s support. Following the tweet, Samsung UK came out and thanked the user and reminded him that the A52s support up to 5 years of security updates.
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As a regular Twitter post became a thread of official communication, another user MadeBuddy asked Samsung about Android OS update support for the Galaxy A52S 5G. Samsung UK didn’t stop and mistakenly confirmed the 4th generation Android update for the Galaxy A52s and embedded a newsroom post of the new policy.
First, we re-checked the Galaxy A52S’s software update support on Samsung’s website, which still promises 3 updates, then we proceeded to the 4 OS guarantee press release to check if the manufacturer has The list of devices has been revised, but, it is the same as on the first day.
As per the information mentioned in the policy, Samsung Galaxy A52s will not bring Android 4 update to the smartphone as this guideline applies to Galaxy A53 / A73 and select models that will launch in the future. At the same time, the flagships that started the Galaxy S21 series are also listed for this support.
Due to the lack of information, Samsung seems to be making false promises to UK consumers which is disappointing. We hope that this mistake will be resolved as soon as our voice reaches Samsung’s ears, meanwhile, we will be happy if the Galaxy A52S 5G 4 becomes eligible for the OS update.
Great question! The A52s will receive four generations of Android OS updates! You can read more about this here: https://t.co/baCrxumW9S ^RR
— Samsung UK (@SamsungUK) August 12, 2022
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