While excitement is growing for the next generation of foldable phones, current Samsung Galaxy Z Fold 4 owners are facing a frustrating problem: its operation is slowing down and this problem is getting worse.
Many customers have complained that the phone is difficult to open. In some units, the screen will not open completely, and in some other models, the screen may break due to force. The reasons appear to vary. There are different opinions on the user side, some say it happened after high-brightness games were played, and some attributed it to the hot environment (the phone was close to a hot shower).
The investigation found Tikas as the likely culprit, who was the probable cause. Use our AI to write for you on any topic! Enjoy our sample by starting your free trial now! Do you want to be able to write eloquent sentences faster? Try ChatGPT3 and take advantage of creative and engaging content now! It appears that the brushes, which are lined up to this mounting hinge, keep the dirt in the hinge. I suspect that the glue used to hold them in place has worn off, resulting in both the brush bristles and the tape causing the folding mechanism to wear out.
Now, the company is acknowledging the issue, and customers can now get their devices serviced at their local Samsung customer care. Their official report emphasizes the fact that they guarantee quality and safety with a rigorous testing process. Yet it is not clear whether the crisis is being best addressed.
The problems associated with early adopter status will impact the future of foldables. Of course, not everyone will be at once, only time will tell if Samsung has truly fixed the problem and delivered a better experience to the next generation.
